An Open Letter to Infor and Lawson Customers, Partners and Employees:

GGC Software Holdings, Inc., an affiliate of Golden Gate Capital and Infor, plans to acquire Lawson Software, a leading provider of software and services headquartered in St. Paul, MN. Click here to view the full press release.

Lawson customers can rest assured: Product investment, innovation and customer success will be our key areas of focus. The Lawson products customers have come to rely on will receive additional investment and enhancement, and we plan to deliver incremental value quickly. Infor is already on a path to accelerated innovation and recently announced a significant investment of 400 additional engineers in research & development.

The combined power of products and technology makes sense, with benefits including:

  • Complete ERP suite: Lawson's enterprise financials, human resources, and supply chain products have best-of-class industry-specific functionality as standalone products. Combined with Infor's manufacturing, supply chain, workforce and asset management products, Infor can offer a rich, comprehensive ERP suite across a broad set of markets, while continuing to satisfy the unique requirements of specific industries.   
  • Complementary products: The product lines are complementary. There are many examples of end-to-end processes that can now be delivered out of the box. For example, Lawson's expertise in the healthcare industry will be enhanced by Infor's Enterprise Asset Management which will be targeted for large hospitals. This is truly a scenario where 1+1=3.
  • Standards-based integration: Both companies' applications are already service-enabled. We plan to integrate applications through standard middleware, many soon after the transaction closes.
  • Re-inventing the applications experience: Our goal is to radically improve how customers deploy, use and upgrade enterprise applications. We have the unique opportunity to rethink and reinvent.
  • Expertise in key industries: Together, the two companies bring significant breadth and depth in key verticals such as healthcare, state and local government, wholesale distribution, fashion and retail, food and beverage, equipment rental and service, and process and discrete manufacturing. We will extend into more industries and processes.
  • Innovation and investment: We are committed to product investment and innovation. The only way to deliver value and generate growth is through superior products that solve important problems for customers at reasonable costs.
  • Scale: Infor and Lawson will create significant scale in the applications business with over 75,000 customers. Having more customers allows us to invest more, identify more requirements and develop a large partner ecosystem.
  • Cloud: We will also continue to deploy more applications in the cloud. The two companies currently have more than 1 million end users supported in the cloud across HR, manufacturing, asset management, and financial applications.
  • Best-of-breed products: Building an integrated suite from proven individual standalone products creates strength. Customers get the best of both worlds: strong individual modules with value added integration and standardization. Infor and Lawson have proven, industry recognized products, such as Asset Management, PLM, Supply-Chain Management, Financials, and Human Capital Management. Additionally, we have true industry depth of applications in Health Care, Manufacturing, Distribution, Public Sector and Hospitality.
  • Talent: Both Lawson and Infor have domain experts with many years of experience in industry best practices and building rich applications. We will make this talent more available to customers to share the thought leadership responsible for much of the success of both companies.
  • Customer relationships: Selecting a business application isn't just a project, but the start of a long relationship with the provider. We will raise the bar by being a reliable, proactive and responsive partner with efficient processes.
  • Focus: Without the need or desire to build data center infrastructure, we can dive deeper into industry business processes. Expertise is directly related to specialization. We will be indifferent as to whether that infrastructure comes from third parties or the cloud. Infrastructure only exists to run applications. The resources of Infor and Lawson will translate to 8,000 technical professionals focused one thing: enterprise applications. That focus will allow us to be more responsive to customers' application needs.

We are excited about this next phase of the industry and the unique advantages that Infor and Lawson bring, with both deep industry and product focus and true global scale. We look forward to further communications with each of you. We ask for your patience during the regulatory approval period. If you have questions you can contact our hotline at 1-678-837-3777 and be directed to an appropriate executive to answer your questions. You can also email cphillips@infor.com.


Sincerely,

Charles Phillips
CEO, Infor


This message may contain forward-looking statements based on current expectations, estimates and projections about our industry, management's beliefs, and certain assumptions made by the companies. Words such as ''anticipates,'' ''expects,'' ''intends,'' ''plans,'' ''believes,'' ''seeks,'' ''estimates,'' ''may,'' ''will'' and variations of these words or similar expressions are intended to identify forward-looking statements. These statements include, but are not limited to statements regarding the impact of the transaction, including but not limited to, the companies' expectations with respect to the combined companies available solutions, leadership position, competitive strengths and positioning; client base; the approval of the transaction by stockholders and regulators; the satisfaction of the closing conditions to the transaction; the completion of the transaction on stated terms; and the timing of the completion of the transaction. Such statements speak only as of the date hereof and are subject to change. The companies undertake no obligation to revise or update publicly any forward-looking statements for any reason. These statements are not guarantees of future performance and are subject to certain risks, uncertainties and assumptions that are difficult to predict. Therefore, actual results could differ materially and adversely from those expressed in any forward-looking statements as a result of various factors. Important factors that may cause such a difference include, but are not limited to, the risk the companies' businesses and their relationships with customers, employees or suppliers could suffer due to the uncertainty relating to the transaction; that the transaction may not be consummated, may be consummated on different terms or may be delayed; that anticipated synergies and strategic benefits from the transaction may not be fully realized; that a failure to satisfy conditions to close the transaction, including obtaining the requisite regulatory and stockholder approvals, may occur; and the general economic and political conditions and specific conditions that may impact company operations. Further information on Lawson, including additional risk factors that may affect forward looking statements, is contained in its Annual Report on Form 10-K and in its other SEC filings that are available through the SEC's website (www.sec.gov).

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